Kitchenware - 2017
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Contact Policy ~ Communication is very important to us. If you ever have any questions we will try as much as possible to respond within 24 hours after receiving your message. Please ask any questions before purchasing.
Payment Policy ~ We except PayPal as payment for all of our sales. It is very easy to use and is also very secure. At the end of your purchase, you will be given the chance to pay through PayPal and the steps are very simple to follow; eBay/PayPal walk you right through the process. We like payment to be made within 24 hours after the end of the sale which gives us the opportunity to get your item right out to you! If there are any questions or problems with payment, feel free to message us as soon as possible.
Shipping policy ~ We typically use USPS as our shipper. As soon as payment is received, we will begin the process of shipping you your item. It will always be sent out within 24 hours of payment during the workweek and by Monday if purchased over the weekend. Once a shipping label is processed, you will be getting an email with a tracking number so that you can go to USPS.com and track your package.
Return Policy ~ If there is any problem or issue with your item once you receive it, simply send us a message and we will do everything possible to make it right. If that means that the item needs to be returned, we will pay the return shipping in order to make it right. Returns on all items MUST include a tracking number. If an item needs to be returned for a refund, we will be happy to work with you on that as well.
Customer Service Policy ~ Most importantly, we want to make sure you are happy with our products and service. Please be in contact with us before you leave any negative feedback, as we want to continue our excellent customer service.